Hours & Location

Government Services Center

Address

Government Services Center

315 High Street, 7^th Floor

Hamilton, Ohio  45011

Phone Numbers

Main Number: (513) 887-3362

Middletown Number: (513) 424-5351

Toll Free Number for Ohio Residents: 1-800-542-0806

SETS Voice Response Unit (VRU): 1-800-860-2555

Fax: (513) 887-3699

Customer Service is available to take phone calls from 8 A.M. - 4 P.M., Monday through Friday.

All Butler County child support cases are on the statewide computer system known as the Support Enforcement Tracking System (SETS). Due to this, we are unable to provide you with information regarding your account over the web. Please call our main number or the VRU for specific case information.

Lobby
The agency's lobby hours are 7:00 A.M. to 4:00 P.M., Monday through Friday. The lobby is located on the 7th floor of the Government Services Center, 315 High Street, Hamilton, OH  45011. 

Payments
To make a payment in-person, please visit our payment window located on the 7th floor of the Government Services Center, 315 High Street, Hamilton, OH  45011. The window is open from 7:00 A.M.- 4:00 P.M., Monday through Friday. The payment window accepts cash and credit card payments only. Payments made by check or money order should be sent directly to Child Support Payment Central, P.O. Box 182372, Columbus, OH  43218.

Genetic Testing

Testing occurs on the 8th floor of the Government Services Center located at 315 High Street, Hamilton, OH  45011. You must make an appointment for genetic testing. 
 

The agency holds genetic testing appointments on Tuesdays from 8:30 A.M. to 2:30 P.M.